Cloud Call Off (Auto Call Off)
Just-in-time material request & return orchestration between production and warehouse teams, enabling real-time traceability, SAP-backed posting, and cross-site operational visibility.
Duration
7 months
tEAM SIZE
6 Engineers & 1 SAP Integration Specialist
Sites covered
integration
Nationwide (Multi-plant deployment
SAP MATERIAL MOVEMENT
The Challenge
Production and warehouse teams across multiple sites struggled with fragmented communication and reactive decision making due to manual request methods such as WhatsApp, calls, paper forms, and spreadsheets. This resulted in:
No single source of truth for stock transfers
Delayed response and uncertainty of request status
Posting inaccuracies during SAP transactions
High chances of excess material issuance or stockouts
Inefficient returns and reconciliation during shift closing
“Without a real-time request channel, warehouse and production synchronization relied on phone calls and personal follow-up — creating inventory risk and production delays.”
I
Untraceable & Delayed Material Movement Across Production Sites
Our Solution
Enterprise Cloud Call Off
A cloud-based call-off platform that digitalizes material request and return cycles between production and warehouse floors. Every material movement is tracked through tickets with status changes, notifications, and SAP posting events — creating a transparent, accountable, and traceable movement pipeline.
System Architect
UI Layer
Workflow Engine
Role-Based production and Warehouse portals
Request routing, approval, ticket status logic
SAP Integration Layer
Stock posting + error handling
Notification Services
Real-time triggers (system + email/SMS/onsite)
Audit Layer
Transaction history, reconciliation & compliance reporting
Results and Impact
Before Cloud Call Off, material issuance and return cycles lacked consistency and transparency. After deployment, every request became a structured ticket with statuses, timestamps, confirmations, and SAP posting records.
Stockouts & over-issuance dropped significantly as teams no longer relied on verbal exchanges. Warehouse & production teams aligned operationally through real-time notifications, reducing friction and enabling shift supervisors to make proactive decisions.
Leadership gained reliable data for planning, allowing production heads to forecast demand based on consumption behavior recorded within the system.
